Q: What types of interior doors do you offer?
A: At Marie Leap, we offer a wide range of interior doors including the 72 in. x 80 in. 1-Lite Mirrored Glass and Solid Core White Finished MDF Interior Closet Bi-fold Door, the 24 in. x 80 in. Solid Core White Wood Interior Closet Bi-Fold Door, and the 36 in. x 80 in. 6 Panel Colonist Primed Textured Molded Composite Hollow Core Closet Bi-Fold Door. Our selection is designed to suit various interior styles and functional needs.

Q: How can I place an order?
A: You can browse our products online at our website, select the items you wish to purchase, and proceed to checkout. For personalized assistance or bulk orders, you can contact us directly at support@marieleap.store or call +1 407 308 4781.

Q: Do you ship internationally?
A: Yes, we offer international shipping on select products. Shipping costs and delivery times vary depending on the destination. Please contact our support team for specific international shipping details and policies.

Q: What are your shipping options and delivery times?
A: We provide standard and expedited shipping options. Typical delivery times are 5-10 business days for standard domestic shipping and 2-5 days for expedited shipping. International orders may take 7-21 days or longer depending on customs processing.

Q: Are there any additional shipping costs?
A: Shipping costs are calculated based on the weight, dimensions, and destination of your order. During checkout, you will see the total shipping charges before completing your purchase. We occasionally offer free shipping promotions for qualifying orders.

Q: How do I track my order?
A: Once your order ships, we will send you a confirmation email with a tracking number and carrier details. You can monitor your package’s progress through the carrier’s website using the provided tracking information.

Q: What if my order arrives damaged or defective?
A: If your product arrives damaged or defective, contact us within 48 hours of receipt with detailed photos and descriptions. We will arrange for a replacement, repair, or refund based on the situation.

Q: Can I cancel or change my order after placing it?
A: If your order has not yet shipped, you can contact us immediately at support@marieleap.store or +1 407 308 4781 to request modifications or cancellations. Once shipped, we cannot alter or cancel the order.

Q: What is your return and refund policy?
A: Items can be returned within 30 days of receipt if unused, in original packaging, and in accordance with our Return and Refund Policy. Refunds will be issued via the original payment method after inspection and approval.

Q: Do I need to arrange for assistance when receiving large or heavy doors?
A: Yes, large and heavy doors require proper handling. We recommend arranging help for unloading and installing your products. Our delivery partners are equipped to deliver large items safely to your doorstep.

Q: Do you offer installation services?
A: Currently, we do not provide installation services. However, our products come with detailed instructions. For professional installation, we recommend hiring qualified contractors or installers.

Q: How can I contact customer support if I have further questions?
A: You can reach our customer support team via email at support@marieleap.store or by phone at +1 407 308 4781. Our office is located at 2150 Savannah Oaks Ln, Apopka, FL 32703. We’re happy to assist you with any inquiries or concerns.