Warranties

At Marie Leap, we are committed to providing our customers with high-quality products and exceptional service. Our warranty policy is designed to ensure your satisfaction and confidence in our products. Below, you will find detailed information about our warranty coverage, contact details, and specific product warranties.


1. Warranty Overview

Marie Leap guarantees the quality and craftsmanship of our interior closet doors for a specified period from the date of purchase. Our warranty covers manufacturing defects, material issues, and workmanship errors.

2. Coverage Period

  • All products are covered under warranty for a period of [Insert Warranty Duration, e.g., 1 Year] from the date of purchase.
  • Warranty periods may vary depending on the product; please refer to product-specific details below.

3. Products Covered

Our warranty applies to the following products:

  • 72 in. x 80 in. 1-Lite Mirrored Glass and Solid Core White Finished MDF Interior Closet Bi-fold Door
    Brand: ARK DESIGN

  • 24 in. x 80 in. Solid Core White Wood Interior Closet Bi-fold Door
    Brand: Verdana

  • 36 in. x 80 in. 6 Panel Colonist Primed Textured Molded Composite Hollow Core Closet Bi-Fold Door
    Brand: JELD-WEN

4. What is Covered?

  • Manufacturing defects in materials and workmanship.
  • Faulty hardware or hinges supplied with the product.
  • Mirrored glass components (for eligible products) that are defective or damaged due to manufacturing.

5. What is Not Covered?

  • Damage caused by misuse, accidental damage, or improper installation.
  • Normal wear and tear over time.
  • Damage resulting from environmental factors such as moisture, humidity, or temperature fluctuations.
  • Modifications or repairs performed by unauthorized personnel.

6. How to File a Warranty Claim

To initiate a warranty claim, please contact Marie Leap directly:

Please provide the following information:

  • Proof of purchase (receipt or invoice).
  • Photos of the defect or issue.
  • Description of the problem.

7. Assessment and Resolution

Once your claim is received, our support team will review the details and may request additional information or photos. If the claim is approved:

  • We will arrange for repair or replacement of the defective product or parts.
  • Shipping or delivery costs related to warranty repairs will be covered by Marie Leap.

8. Product-Specific Warranty Details

ARK DESIGN 72 in. x 80 in. 1-Lite Mirrored Glass and Solid Core White Finished MDF Interior Closet Bi-fold Door:

  • Warranty covers the mirrored glass against chipping or cracking.
  • Hardware components are covered for defects within the warranty period.

Verdana 24 in. x 80 in. Solid Core White Wood Interior Closet Bi-fold Door:

  • Warranty includes core material integrity and finish.
  • Hardware and hinges are included in coverage.

JELD-WEN 36 in. x 80 in. 6 Panel Colonist Primed Textured Molded Composite Hollow Core Closet Bi-Fold Door:

  • Warranty covers the textured finish and structural integrity.
  • Damage due to manufacturing defects is covered.

9. Warranty Limitations

Our warranty does not cover:

  • Damage caused by improper installation.
  • Damage resulting from accidents, abuse, or neglect.
  • Normal aging and fading of finishes.
  • Damage due to environmental exposure or natural disasters.

10. Customer Satisfaction Guarantee

Marie Leap strives to ensure every customer is satisfied with their purchase. If you experience issues covered under warranty, our team is dedicated to resolving your concerns promptly.

11. Contact for Warranty Support

For warranty assistance or questions, contact Marie Leap at:

Our support team is available to assist you Monday to Friday, 9 am to 5 pm.

12. Address for Warranty Claims

Please send all warranty claims and supporting documentation to:

Marie Leap
2150 SAVANNAH OAKS LN,
APOPKA, FL 32703

13. Additional Terms and Conditions

  • Warranty claims are subject to verification and approval.
  • Marie Leap reserves the right to determine whether a product qualifies for replacement, repair, or refund.
  • This warranty is non-transferable and applies only to the original purchaser.

14. Disclaimer

This warranty is in addition to any statutory rights and does not affect your legal rights as a consumer.

15. Thank You for Choosing Marie Leap

We appreciate your trust in our products. At Marie Leap, customer satisfaction is our priority. If you have any questions about your warranty or need support, please reach out to us using the contact details provided.

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